Legal Document

f333 price Privacy Policy

This policy gives a full account of how important your personal information is to us and how it is stored and kept secure.

Last updated: January 2025
Bhu Introduction

The purpose of this policy

When you open an account, place a bet, or play casino games on the f333 price platform, certain personal information reaches us. This privacy policy explains what information we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties.

By using f333 price's services, you agree to the terms of this policy. Alongside reading this policy, you are also encouraged to read our Terms and Conditions, as the two together give a complete picture of the relationship between you and us.

This policy applies to the f333 price platform only. It does not apply to any other website or service.

1 Section 1

What information we collect

1.1 Registration information

The following information you provide when creating an account on f333 price is collected:

  • Full name (in Bengali or English)
  • Date of birth (for age verification — the minimum age to use our platform is 21+)
  • Mobile number and email address
  • Password (in encrypted form)
  • bKash, Nagad, Rocket, or Upay account details (for payment processing only)

1.2 Automatically collected information

When you access or use the site, certain information is collected automatically:

  • IP address and device type
  • Browser and operating system information
  • A log of which pages you visited and for how long, and which games you played
  • Records of deposit and withdrawal transactions
  • Session cookies and local storage data

1.3 Identity verification information

In certain cases, particularly when a large withdrawal is requested, a copy of your national identity card or other government-issued document may be requested to verify your identity. This information is stored under strict security measures.

2 Section 2

The purpose of using your information

f333 price uses your information only for the following purposes:

2.1 Account management

To create your account, keep it active, and ensure login security. No withdrawal is processed until your identity has been verified.

2.2 Payment processing

Payment-related information is used to receive your deposits and send withdrawals via bKash, Nagad, Rocket, and Upay. This information is shared securely with the relevant payment processor — for no other purpose.

2.3 Customer support

When you seek support via live chat or email, your account history and information are used to resolve issues quickly and accurately.

2.4 Security and fraud prevention

Automated data analysis is carried out to detect unusual transactions or suspicious activity and to prevent the creation of multiple accounts. This protects the interests of all users on the platform.

2.5 Service improvement

We continuously improve our services by collecting statistics on which games are most popular, when users are most active, and which payment methods are used most.

3 Section 3

Information storage and security

To ensure the security of your information, f333 price uses industry-standard technical and organisational measures:

3.1 Encryption

All information you exchange on the site is encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored as plain text — they are kept only in hashed and salted form.

3.2 Server security

Our servers are protected by firewalls, regular security audits, and access controls. Only authorised staff have access to specific data.

3.3 Data retention period

Your information is retained for as long as your account is active. Even after an account is closed, transaction records are kept for a set period for legal and audit purposes.

3.4 Response to a data breach

If a data breach occurs, f333 price promptly begins an investigation, affected users are notified in a timely manner, and necessary steps are taken to prevent such an incident in the future.

4 Section 4

Sharing information with third parties

f333 price never sells your personal information or provides it to advertisers. However, limited information may be shared with third parties in the specific cases below:

4.1 Payment processors

bKash, Nagad, Rocket, and Upay — these payment service providers receive the information necessary to complete transactions. They are governed by their own privacy policies and use your information only for payment purposes.

4.2 Game providers

Game providers such as PG Soft, JILI, Pragmatic Play, and Evolution receive gameplay data — such as bet amounts or winnings — because the games run on their servers. However, your full personal profile is not shared with them.

4.3 Legal obligations

Information may be provided in response to a valid court order or government directive. In such situations, only the specific information requested is provided.

4.4 Business transfer

If for any reason f333 price's business is transferred to another entity, information collected under this privacy policy may be included in that transfer. Users will be notified in advance in such a case.

5 Section 5

Cookies and tracking technology

f333 price uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Essential cookies

These cookies are essential for maintaining login sessions, remembering language preferences, and storing security tokens. Disabling them will prevent the site from working properly.

5.2 Analytics cookies

We collect information on which pages are viewed most and where users spend the most time in order to improve the site's content and navigation. This data is used in aggregated and anonymous form.

5.3 Cookie controls

You can choose to delete cookies or stop accepting new ones from your browser settings at any time. However, this may limit some features of the site.

6 Section 6

Your rights

As an f333 price user, you have certain important rights over your own information:

6.1 Right to access information

You can request to know what information we hold about you. Contact the support team and the information will be provided within a set timeframe.

6.2 Right to correct information

If there is any error in your stored information, you can request that it be corrected. Fixing incorrect data is also in our own interest.

6.3 Request to delete information

After closing your account, you can request that certain information be deleted. However, due to obligations to maintain legal and financial records, it may not be possible to delete all information immediately.

6.4 Responsible gaming and account controls

If you want to manage your gaming habits or temporarily suspend your account, you can follow the steps outlined on our Responsible Gaming page. Your account data remains secure in this case.

7 Section 7

Protection of minors

The minimum age to participate on f333 price is 21 years. We do not intentionally collect any information from minors or provide services to them.

Date of birth is verified at registration. If an account holder is found to be under 21 years of age, that account is closed immediately and the associated information is deleted.

If you believe a minor is using f333 price, please notify our support team.

8 Section 8

Changes to the policy

f333 price reserves the right to update this privacy policy as needed. If any significant change is made, users will be informed via their registered email or through a notice on the site.

You can tell when the policy was last changed by looking at the "Last updated" date shown at the top of the page. Continued use of the site after a change constitutes acceptance of the new policy.

For common questions and answers, you can visit our FAQ page, where general topics related to accounts, payments, and privacy are explained in plain language.

Contact

Contact regarding privacy

If you have any questions about this privacy policy or any requests relating to your information, please contact us. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

Live Chat: Contact us directly via live chat from any page on the site — the fastest way to get a response.
When sending a data protection request, please include your registered mobile number or email address so your identity can be verified quickly.